SuiteVybe

Privacy Policy

Last updated October 2026

1. Who we are

SuiteVybe Ltd (company number 17478339, registered office 37 Adie Road, Greatstone, New Romney, Kent TN28 8SR) runs SV Inventory and this website. For personal data described in this policy as ours, we are the “controller” under UK data protection law. You can contact us at support@suitevybe.com.

2. Two roles

For information about you as a user (such as your sign-in details and billing), we decide how and why it is used. For the information you or your team enter into SV Inventory about your equipment, customers or colleagues (“your data”), you decide what is entered and why, and we process it on your behalf to provide the Service. If you need a data processing agreement for your own compliance, please contact us.

3. What we collect

  • Account details: your name, email address and sign-in credentials, and your role within your organisation.
  • Organisation details: your organisation’s name, address, region and currency settings, and any logo you upload.
  • Your data: the equipment records, photos, notes, locations, team members and settings you add to the Service.
  • Billing information: payments are handled by Stripe. We receive limited details such as your Stripe customer reference, your plan, your billing period and whether your subscription is active. We do not receive or store your full card number.
  • Technical information: basic logs created by our providers when you use the Service, such as IP address, browser type and the time of requests, used for security and to keep the Service running.
  • Messages: anything you send us when you contact support.

4. Why we use it, and our legal bases

  • To provide the Service and your subscription, which we do because it is necessary to perform our contract with you.
  • To keep the Service secure, prevent abuse, fix problems and improve it, which we do for our legitimate interests in running a safe and reliable service.
  • To answer your questions and give support, under our contract with you or our legitimate interests.
  • To meet legal and accounting obligations, such as keeping financial records.

We do not sell your personal data, and we do not use it for advertising.

5. Who we share it with

We use trusted providers that process data for us, only to run the Service:

  • Supabase, for our database, sign-in and file storage;
  • Stripe, for taking payments and managing subscriptions (Stripe also acts as an independent controller for some of the payment data it handles, under its own privacy policy);
  • the companies that host this website and the web app.

We may also share information where the law requires it, or to protect our rights, our users or the public.

6. International transfers

Some of our providers may process data outside the United Kingdom. Where this happens, we rely on the safeguards that UK data protection law requires for such transfers.

7. How long we keep it

We keep your data while your account is open. If you delete your account, we delete or anonymise your data within a reasonable time, except where we must keep certain records, such as financial records, for longer to meet legal obligations. Billing records held by Stripe are kept under Stripe’s own policies.

8. Cookies and similar technologies

This website does not use cookies for tracking or advertising and does not run analytics. The SV Inventory web app uses your browser’s storage to keep you signed in and to remember settings such as your preferences. These are essential to the Service working.

9. Your rights

Under UK data protection law you have the right to access your personal data, have it corrected or deleted, restrict or object to how we use it, and receive a copy of it in a portable format. To use any of these rights, email support@suitevybe.com. If your data is held in an organisation account, we may ask the organisation’s administrator to deal with the request. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk) if you are unhappy with how we handle your data.

10. Security

We use reasonable technical and organisational measures to protect your data, and we rely on the security measures of our providers. No online service can be completely secure, so please use a strong, unique password.

11. Children

The Service is for businesses and is not intended for anyone under 18. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this policy. The date at the top shows when it was last changed. If a change is significant we will tell you.