Terms of Service
1. About these terms
These terms apply to your use of SV Inventory (the “Service”), provided by SuiteVybe Ltd, a company registered in the United Kingdom with company number 17478339 and registered office at 37 Adie Road, Greatstone, New Romney, Kent TN28 8SR (“we”, “us”). By creating an account or using the Service you agree to these terms. If you sign up on behalf of an organisation, you confirm that you have authority to bind it, and “you” includes that organisation.
2. Who the Service is for
The Service is intended for business use by people aged 18 or over. It is not designed for consumers using it for personal purposes.
3. Your account
- You must give accurate information when you sign up and keep it up to date.
- Keep your sign-in details secure. You are responsible for activity under your account and for the people you invite to your organisation.
- Tell us promptly at support@suitevybe.com if you think your account has been accessed without permission.
4. Free trial
New organisations receive a free trial of 14 days. Limits apply during the trial and are shown in the Service. No payment details are needed to start the trial. When the trial ends, your account becomes read-only: you can still view your data, but you cannot add or change anything until you choose a paid plan.
5. Subscriptions and payment
- Paid plans, their prices and their limits (for example the number of assets) are shown in the Service. Prices are shown before VAT, and any VAT or other tax that applies is added at checkout.
- Plans are billed in advance, monthly or yearly depending on what you choose, and renew automatically until you cancel.
- Payments are handled by our payment provider, Stripe. Depending on how Stripe processes your payment, your checkout, receipt and statement may show a name other than ours (for example “Sold through Link”). We do not see or store your full card details.
- If a payment fails, we will ask you to update your payment method. Your payment may be retried automatically. If it cannot be collected after the retry period, your subscription may be cancelled and your account becomes read-only.
- We may change our prices or plans. We will give you reasonable notice before a change affects your next renewal, and you can cancel before it takes effect.
6. Cancelling
You can cancel at any time from Account > Subscription in the Service. Cancellation takes effect at the end of the billing period you have already paid for. See our Cancellation and Refunds page for details. After cancellation your account becomes read-only.
7. Your data
You own the information you put into the Service (“your data”). You give us permission to store and process it only so that we can provide and support the Service. You can export your data and you can delete your account in the Service. How we handle personal data is explained in our Privacy Policy.
8. Acceptable use
You must not misuse the Service. In particular you must not:
- break the law or infringe anyone’s rights using the Service;
- try to access accounts or data that are not yours, or to probe, disrupt or overload the Service;
- upload malicious code or content you have no right to use;
- copy, resell or reverse-engineer the Service, except as the law allows.
9. Availability and changes
We work to keep the Service available and secure, but we cannot promise it will be uninterrupted or error-free. We may carry out maintenance and may improve, change or remove features. We will try to give notice of changes that significantly reduce what the Service does.
10. Our rights in the Service
We and our licensors own the Service, including its software, design and branding. These terms do not give you any ownership of them. You may use the Service as set out in these terms while you have an account.
11. Our responsibility to you
Nothing in these terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, for fraud, or for fraudulent misrepresentation. Subject to that:
- the Service is provided on an “as is” and “as available” basis, and we do not promise it will meet your particular needs;
- we are not liable for loss of profit, revenue, business or goodwill, or for indirect or consequential loss;
- our total liability to you for all claims arising from the Service in any 12-month period is limited to the amount you paid us for the Service in the 12 months before the claim arose.
12. Ending your access
You may stop using the Service and delete your account at any time. We may suspend or end your access if you seriously or repeatedly break these terms, or if we are required to by law, and we will tell you why where we reasonably can.
13. Changes to these terms
We may update these terms from time to time. If a change is material we will tell you, for example by email or in the Service, before it takes effect. Continuing to use the Service after that means you accept the updated terms.
14. Governing law
These terms, and any dispute arising from them, are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, except where the law of your country gives you the right to bring a claim elsewhere.
15. Contact
SuiteVybe Ltd, 37 Adie Road, Greatstone, New Romney, Kent TN28 8SR. Email support@suitevybe.com.